Windows XP Virtual Training Using the Microsoft helpdesk

These systems are more than just virtual training systems. Due to easy accessibility via the Intranet, employees will use them as a help facility as well, giving them Microsoft Windows XP Desktop training on the fly. Allowing you to empower your business to leverage Microsoft software with confidence.

The Microsoft helpdesk Windows XP section covers the following:

• Logging in to Windows XP
• Understanding the Desktop
  
  • Adding standard icons to your Desktop
  • Moving a shortcut
  • Arranging Desktop icons
  • Creating a Desktop shortcut
  • Managing the Quick Launch toolbar
  • Opening an item from the Desktop
  • Understanding an open window
    
• Start menu of Windows XP
  
  • Using the Run... command
  • Using the Search feature
  • Using Help and Support
    
• Using the Control Panel in Windows XP
  
  • Using the Accessibility feature
  • Add or Remove Hardware from your computer
  • Add or Remove Programs from your computer
  • Administrative Tools
  • Setting up the date and time
  • Creating a Desktop Theme
  • Changing the Desktop Background
  • Customize Desktop items
  • Screen Saver
  • Desktop Appearance
  • Desktop Settings
  • Folder options
  • Fonts
  • Setting up Game Controllers
  • General Internet Options
  • Internet Security Settings
  • Privacy Settings for the Internet
  • Content Advisor
  • Connection Settings
  • Internet Programs
  • Advanced Options for the Internet
  • Keyboard Properties
  • E-Mail
  • Mouse Properties
  • Network Properties
  • Phone and Modem Properties
  • Power Management Properties
  • Installing Printers and Faxes
  • Sharing a Printer
  • Regional and Language settings
  • Scanners and Camera's
  • Schedule Tasks to run automatically
  • Customizing your Volume Control
  • Customizing your Sound Properties
  • Customizing Audio Properties
  • Customizing your Voice Properties
  • Sound Hardware Properties
  • Using the Speech feature
  • General System Information
  • Naming your Computer
  • System Hardware
  • Advanced System Properties
  • System Restore
  • Automatic System Updates
  • Remote Properties for your System
  • Taskbar and Start Menu
  • Taskbar Options
  • Adding Users for your Computer
    
• Windows Update
  
  • Using Accessibility
  • Using the Magnifier
  • Using the Narrator
  • Using the On-Screen Keyboard
  • Using the Utility Manager
    
• Using Communications in Windows XP
  
  • Setting up a Network for home or a small office
  • Connecting to a computer's Desktop
    
• Using Entertainment in Windows XP
  
  • Customizing your Volume Control
  • Windows Media Player
  • Using Windows Media Player
  • Upgrading Windows Media Player
    
• Using Windows XP System Tools
  
  • Activate Windows for Anti-Privacy Protection
  • Copying Special Characters to a document
  • Cleaning your Disk of unnecessary files
  • Using the Disk Defragmenter
  • Migrating Files and Settings between computers
  • Viewing current System Information
  • Using the System Restore
    
• Other Accessories in Windows XP
  
  • Using the Address Book
  • The Calculator
  • Command Prompt
  • Using the Notepad Feature
  • The Paint Program
  • Using the Program Compatibility Wizard
  • Using Synchronize
  • Using Windows Movie Maker
  • Using Wordpad
    
• Opening the Windows XP Tour Guide
• Playing Games
• Pinning items to the Start menu
  
  • Unpinning items from the Start Menu
    
• Using Windows Explorer
  
  • Understanding Files and Folders
  • Different views
  • Compressing Files
  • Selecting Multiple Files or Folders simultaneously
  • Rename and Delete files and folders
  • Sharing folders
  • Organizing files and folders
  • Customizing folders
  • Sorting Files
    
• Browsing the Internet
• Shut down Windows XP
  
  • Logging Off
  • Restarting Windows
  • Stand By Mode