Microsoft Outlook Virtual Training Using the Microsoft helpdesk

These systems are more than just virtual training systems. Due to easy accessibility via the Intranet, employees will use them as a help facility as well, giving them Microsoft Outlook Desktop training on the fly. Allowing you to empower your business to leverage Microsoft software with confidence.

Microsoft helpdesk covers virtual training in Microsoft Outlook XP and Microsoft Outlook 2004

The Microsoft Outlook helpdesk covers the following:

• Starting Microsoft Outlook
• Exploring the Outlook environment
• Modifying the toolbar settings
• Page setup
• Outlook Help
• Views
• Contact Management
  
  • Adding a contact
  • Editing a contact
  • Creating a distribution list
  • Deleting contacts
  • Address book
    
• Creating and sending an e-mail
  
  • Sending an e-mail to multiple users
  • Message options
  • Formatting your message
  • Inserting special characters
  • Attaching a file to a message
  • Checking your spelling
  • Cut, copy and paste.
  • Using contacts to send e-mails
  • Using a distribution list to send e-mail
    
• Creating a signature
  
  • Insert a signature
    
• Opening an e-mail message
  
  • Opening an attached file
  • Replying to an e-mail message
  • Forwarding e-mail messages
  • Deleting messages
    
• Organizing the inbox
  
  • Highlight received e-mails
  • Junk E-mail
    
• Prioritizing your e-mail
• Sorting Messages
  
  • Filtering messages
  • Moving messages to folders
    
• The Rules Wizard
• Viewing sent items
  
  • Deleting sent items
  • Tracking sent messages
    
• Creating a personal folder
  
  • Moving a folder
  • Deleting a folder
    
• The Outlook calendar
  
  • Schedule appointments
  • Schedule a recurring appointment
  • Editing appointments
  • Editing a recurring appointment
  • Deleting an appointment
    
• Creating a task
  
  • Creating a recurring task
  • Editing a task
  • Task Views
  • Assigning a task
  • Marking a task complete
  • Accepting appointments, notes and tasks
  • Scheduling a multiple-day event
    
• Creating a note
  
  • Viewing and deleting notes
  • Forwarding a note to a contact
    
• Creating a meeting request
  
  • Editing a meeting request
  • Deleting a meeting request
    
• Printing a blank calendar
  
  • Printing a calendar
    
• Displaying and Viewing the journal
  
  • Creating a journal entry
  • Opening a journal entry
  • Changing the journal views
  • Working with journal settings
    
• Adding a new account
• Speech
  
  • Voice Options
  • Voice training
  • Dictation and voice commands
  • Handwriting
    
• The AutoArchive feature
  
  • Empty the Deleted Items folder
    
• Exit Microsoft Outlook
  

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