Acceptable Use Policy ("AUP")
Users are required to adhere to all the policies specified
in this AUP without exception.
The Intoweb infrastructure may only be used for lawful purposes.
Users may not violate any applicable laws or regulations of
South Africa within the territory of South Africa. Should
the user reside outside of South Africa, the laws of the country
in which the user resides shall apply. Transmission, distribution
or storage of any material on or through the infrastructure
in violation of any applicable law or regulation is prohibited.
This includes, without limitation, material protected by copyright,
trademark, trade secret or other intellectual property right
used without proper authorisation, and material that is obscene,
defamatory, constitutes an illegal threat, or violates export
control laws.
The user acknowledges that Intoweb is unable to exercise
control over the content of the information passing over the
infrastructure and the Internet, electronic mail transmissions,
news groups or other material created or accessible over its
infrastructure. Therefore, Intoweb is not responsible for
the content of any messages or other information transmitted
over its infrastructure. Intowebs infrastructure may be used
to link into other networks worldwide and the user agrees
to conform to the acceptable use policies of these networks.
The user may obtain and download any materials marked as available
for download off the Internet but is not permitted to use
its Internet access to distribute any copyrighted materials
unless permission for such distribution is granted to the
user by the owner of the materials. The user is prohibited
from obtaining and/or disseminating on-line any unlawful materials,
including but not limited to stolen intellectual property,
child pornography, and/or any unlawful hate-speech materials.
All references to systems and networks under this section
includes the Internet (and all those systems and/or networks
to which user is granted access through Intoweb) and includes
but is not limited to the infrastructure of Intoweb itself.
The user may not circumvent user authentication or security
of any host, network, or account (referred to as "cracking"
or "hacking"), nor interfere with service to any
user, host, or network (referred to as "denial of service
attacks"). Violations of system or network security by
the user are prohibited, and may result in civil or criminal
liability. Intoweb will investigate incidents involving such
violations and will involve and will co-operate with law enforcement
officials if a criminal violation is suspected. Examples of
system or network security violations.
It is explicitly prohibited to send unsolicited bulk mail
messages ("junk mail" or "spam") of any
kind (commercial advertising, political tracts, announcements,
etc). This is strongly objected to by most Internet users
and the repercussions against the offending party and Intoweb
can often result in disruption of service to other users connected
to Intoweb. Maintaining of mailing lists by users is accepted
only with the permission and approval of the list members,
and at the members' sole discretion. Should mailing lists
contain invalid or undeliverable addresses or addresses of
unwilling recipients those addresses must be promptly removed.
Users may not forward or propagate chain letters nor malicious
e-mail. Public relay occurs when a mail server is accessed
by a third party from another domain and utilised to deliver
mails, without the authority or consent of the owner of the
mail-server. Users' mail servers must be secure against public
relay as a protection to both themselves and the Internet
at large. Mail servers that are unsecured against public relay
often become abused by unscrupulous operators for spam delivery
and upon detection such delivery must be disallowed. Intoweb
reserves the right to examine users' mail servers to confirm
that no mails are being sent from the mail server through
public relay and the results of such checks can be made available
to the user. Intoweb also reserves the right to examine the
mail servers of any users using Intoweb mail servers or similar
services at any time to ensure that the servers are properly
secured against public relay.
Upon receipt of a complaint, or having become aware of an
incident, Intoweb reserves the right to:
Inform the user's network administrator of the incident and
require the network administrator or network owner to deal
with the incident according to this AUP. In the case of individual
users suspend the user's account and withdraw the user's network
access privileges completely. Charge the offending parties
for administrative costs as well as for machine and human
time lost due to the incident. In severe cases suspend access
of the user's entire network until abuse can be prevented
by appropriate means. Share information concerning the incident
with other Internet access providers, or publish the information,
and/or make available the users' details to law enforcement
agencies.
Any one or more of the steps listed above, insofar as they
are deemed necessary by Intoweb in its absolute and sole discretion,
may be taken by Intoweb against the offending party. All cases
of violation of the above Acceptable Use Policy should be
reported to abuse@intoweb.co.za.
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