Groupwise Helpdesks
Intoweb Training has created a web-based, Intranet driven virtual Groupwise helpdesk that allows organizations to do GroupWise training with their employees in the various functions of Groupwise without having to attend a training seminar or even leave their designated workstations.
Often Groupwise users are not proficient at utilizing all the features, thus leading to a less than optimal use of the software. This system is more than a Helpdesk. Due to its
easy accessibility via the Intranet, employees will use it
as a training facility as well, giving them Groupwise training on the fly.
Thegroupwise helpdesk is fully interactive, with voice, read-text and animation. The user actually types in where they need to type, click where they need to click, and can see each and every step of the process in screen shots.
The Groupwise helpdesk offers a unique form of training which allows employees to train up in the following groupwise programmes :
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Groupwise 6.5 |
Groupwise WebAccess |
Novell Gnome Desktop |
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Novell OpenOffice Writer
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Novell OpenOffice Calc |
Novell KDE Desktop |
Novell Ximian Evolution |
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Novell OpenOffice Impress |
Novell Firefox Web Browser |
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It covers all areas of GroupWise that the client requires.
Intoweb custom makes the GroupWizz virtual helpdesk to suit
each individual company's needs. Thus we work closely with
the organization and determine the requirements in order to
supply a solution that is exactly what you want.
There is particular emphasis in skills transference, thus
empowering the organization to maintain the product themselves,
and saving costs.
The price
There are two different pricing structures; an unlimited user
site license, or a per user license.
This includes:
- The entire GroupWizz virtual helpdesk
- All requested customization in the first three months
- 20 hours free customization and maintenance per year
thereafter
- Training in three different languages, English, Northern
Sotho and Zulu
- A basic Examination and Learner management module
- Full access to Intoweb Training support desk
- Dedicated account manager for the duration of the agreement
- Unlimited user site license
- Full integration with Intranet
- Master copy on the virtual helpdesk
- Installation instructions
- Free upgrades and future versions of the virtual helpdesk
linked to new GroupWize products
- Free upgrade of backend system each year and optionally
free training data upgrade
ALSO AVAILABLE:
Microsoft office training systems (click here)
Open office training systems (click here)
Demonstrations
Intoweb Training will contact the client and arrange a date, time and place for presenting our product. If your company is not situated in Gauteng then other arrangements can be made. A sales representative will go to your company and talk about functionality, benefits, costs, licencing, etc. Your company is not obligated to purchase anything if they are not interested.
Should you require to test or see our computer-based training systems, feel free to contact us for the request of a demo at:
Telephone: +27 12 348 5320
Facsimile: +27 12 361 5576
E-mail: sales@intowebtraining.com
or fill in the following contact form and we will get back to you:
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