Virtual Expert	Instructor led training
AVAILABILITY	Year-round unlimited access 24 hours a day, 7 days a week. At any convenient time for the student.	One-time class per student. Must be scheduled for a specific date. Scheduling conflicts and is inconvenient.
COST	Inexpensive. No travel expenses. Time savings for student.	Expensive. Travel expenses, including airfare, meals, lodging, parking, and mileage. Lost time and productivity away from the office.
EFFECTIVENESS	Ideally paced; students can take courses at own speed. Focus on and learn what is important to student and skip unnecessary information. Consistent from student to student. Long-term retention enhanced by taking courses in 20-30 minute segments over a number of days and online help available 24/7. Students have access to courses anytime for online help or a refresher. Can be used as a complement to ILT (as a prerequisite, to ascertain the level of training required or in follow-up workshops).	Student pushed through course in specific timeframe. Either too slow or too fast. All students taught all information and at same level as the rest of the class. Different trainers have different approaches and varying quality standards. Day- and week-long training not easily retained. 60% of knowledge is lost almost immediately. Student must review workbook, if available. N/A
ADMINISTRATION	Can track progress, launch courses, and measure learning effectiveness. Is easily available on the students' workstation.	Must be done manually. Must be done manually.